RETURNS & REFUNDS POLICY
RETURNS & REFUNDS POLICY – DASTAK JEWELLERY
MAY I CANCEL MY ORDER?
- Custom-made orders cannot be canceled, and We accept order cancellation for only generic products that too before the product is processed.
- We cannot cancel the order if the product is already processed.
WHAT IS YOUR RETURN OR EXCHANGE POLICY
- You have 3 days from the date of delivery to claim for the return or exchange if:
- The product is damaged, stained, defective, or incomplete.
HOW DO I APPLY FOR THE RETURN
- To return an item, please email us at dastakjewellery@gmail.com or WhatsApp us at 0303-4288484 with the return reason and order details.
- Once our customer support team approves the return you will be requested to send the parcel to our Warehouse.
- Please note that you are responsible for the cost of returning the items to us.
DO YOU OFFER REFUND?
- Unfortunately, we don't offer any refunds however in the case where we won't be able to offer an exchange or any solution we may offer a refund.
- In the case of REFUND shipping and handling charges will not be refunded.
- The minimum period for processing a refund is 7-10 working days depending on the mode of payment.